AF.

Sales Management / Business Development

Alice
Foglietta.

Sales Manager & Key Account Management

Over 7 years of experience in B2B sales and business development, including the last 4 in the elevator and automation sector at companies such as KONE and TK Elevator. Focused on results, customer retention and sustainable business growth.

Italy

LinkedIn profile

01 / Results

Strong relationships.
Measurable results.

> €5M

Portfolio managed at KONE, covering 1,750 installations with retention above 97%.

+20%

Upselling at TK Elevator and a 15% increase in average quotation value.

> €500K

Pipeline at Automat Group and a 10% increase in quote-to-order conversion.

+12.5%

International revenue growth at Nutraceutica.

02 / Experience

Growing business.
Building trust.

2026 – Present / Automat Group

Sales Manager

Business development in the elevator and automation sector: acquiring new customers, strengthening the existing portfolio and developing strategic partnerships. Managing the full sales cycle, coordinating with technical and operations teams, monitoring KPIs and coaching a sales colleague to full operational independence.

Customer portfolio +15% · Pipeline > €500,000 · Quote-to-order conversion +10%

2025 – 2026 / TK Elevator

Sales Account Manager

Managing and developing B2B accounts across maintenance, modernization and complete elevator replacement. Upselling, cross-selling, preparing commercial quotations and negotiating offers.

Upselling +20% · 100% of targets achieved · Average quotation value +15% · Retention >95%

2022 – 2025 / KONE S.p.A.

Sales Account Manager

Managing over 600 customers, approximately 1,000 maintenance contracts and 1,750 installations. Selling maintenance contracts, modernization and complete replacements; identifying commercial opportunities, negotiating offers and building relationships with property managers and stakeholders in collaboration with technical and operations teams.

Portfolio > €5M · Retention >97% · Targets exceeded by 5% · Annual growth 10–12%

2019 – 2022 / Nutraceutica S.r.l.

Sales Account Manager – International Markets

Managing and expanding an international customer portfolio, acquiring new customers and developing business in overseas markets. Conducting commercial negotiations in English.

Revenue growth +12.5% · New international customer development

03 / Skills

Strategy and tools.

Skills

  • Business Development
  • Sales Management
  • Key Account Management
  • Negotiation
  • Customer Retention
  • Upselling & Cross-Selling
  • Forecasting
  • KPI Management
  • Team Coaching

Tools

Salesforce CRM, Microsoft 365, advanced Excel, Power BI, Copilot and ChatGPT.

Languages

Italian: native · English: C1 · Spanish: B1/B2

04 / Education

Continuous learning.

Degree

Bachelor's degree in Organization Sciences – University of Bologna.

Courses and certifications

  • Project Management – UC Irvine
  • Initiating and Planning Projects – UC Irvine
  • Google Prompting Essentials – Google
  • Enterprise Security: AI & Cybersecurity
  • Leveraging AI as a Team Member

In progress

IBM Management Consultant Professional Certificate · Business Analytics Specialization, Wharton School.